01Continuous monitoring
Health checks, patch compliance, backup verification, and alert review.
02Security oversight
Endpoint threat investigation and response to critical security events.
03Backup & recovery
Backup validation, periodic restore testing, and file restoration support.
04Device management
Software compliance, remote configuration, and a current endpoint inventory.
05Incident response
Support for business-impacting issues, phishing, and spam-bomb attacks.
06Clear reporting
Updates on the systems, security, and managed services in your plan.
07AI agent management
Review agent outputs, monitor performance, and refine approved configurations.
08Automation health
Track workflow runs, review exceptions, and keep connected processes working.